• Incredible Image Quality. 1080p at 25fps brings a real 1080p smooth video experience thanks to a powerful Ambarella chipset. 355° horizontal & 85° vertical rotation range cover a much bigger vision range. True 4x optical zoom captures more details of your viewing objects. Intelligent WDR corrects dark faces under heavy light to ensure a clear image in every lighting environment. Image Distortion Correction tech will fix common image distortion flaws.
• Superb Outdoor/Night Use. IP66 level weatherproof design leaves you free of worrying about rain or dust in outdoor conditions. This model uses a Sony Starvis sensor and deliver true colorful vision image during low-light condition while most of the cameras can just show black/white image then. Night vision range up to 196 ft with the 6pcs high-performance infrared array LED lights.
• Security Matters. Detect movement and send a notification to you through Email or smartphone App. The captured image could be stored in multiple ways like Micro SD card (up to 128GB, not included), computer, NVR, FTP, NAS, or Foscam cloud. Easily configure your alarm schedule or block the area you do not want to monitor. The new design makes installing a Micro SD card so convenient by just removing the two screws. Additional I/O sockets could add other sensor devices to monitor your home in multiple ways.
• Foscam Cloud uses a US-based AWS server that is of high-level encrypted security and privacy protection. Foscam Cloud Storage plan protects recordings against any footage loss that could result from damage such as theft of the camera. 7 Days Free Cloud storage with 1 month’s validity is available on this camera and NO data space limitation during the last 7 days. Able to view live or playback or save all alert captures and video clips on the cloud. More options for Cloud Storage are available.
• Easy setup via iOS and Android devices by free Foscam App. Comes with Foscam VMS (Video Management Software), compatible with third-party VMS Blue Iris & ONVIF recording devices, compatible with IE, Chrome, Firefox browsers. Also Works with Alexa (Please update the firmware to the newest version via app). Instant live view the camera on echo show with simple voice command.

Where do you ship?

We ship all products directly from USA warehouses. We currently ship to street addresses in the United States, Excludes Hawaii and Alaska.

Will my package be charged customs duties and taxes?

We ship all of our products directly from our warehouses in the USA to your home, we will handle the payment of taxes and duties and will include this pre-calculated amount in your total price during checkout.

The taxes and duties are calculated based on the standard rates set by the destination country’s customs. At times, the actual import fees might vary slightly from our calculations for various reasons. If this is the case and the actual charge exceeds our calculation, we will always bear the difference. However, if the amount charged ends up being less than the costs incurred, we will not reimburse the differences.

How long will it take for my order to arrive?

It usually takes 3-7 working days by Express shipping after you place an order and complete payment. For Standard shipping, most orders will arrive within 5 to 10 working days after payment is completed. 

We are not liable for any shipping delays, nor loss of any kind caused by unforeseen and uncontrollable circumstances, such as unreachable recipients, invalid addresses, weather conditions that affect delivery, customs clearance delays and so on. In these situations, Foscam will try its best to notify customers of the delay, and if possible, make new delivery/collection arrangements with an estimated delivery date.

Please Note: Orders placed over the weekend or outside of business hours (9:00 AM - 5:30 PM CST Monday - Friday) will be shipped the following business day. Orders placed with expedited shipping after 2:30 PM CST are NOT shipped out same-day but will be shipped the next business day.

How are shipping costs calculated?

Free Shipping for all orders within U.S.⭐Please Note：Excludes Hawaii and Alaska.

What should I do if I have found shipping damage or wrong items?

All Foscam packages are sealed at the warehouse before they are shipped to you. Please check the packaging box and see if there are any signs of damage, or if the package has been opened during transit. If the box is damaged or any items are missing when you open the package, please contact our Foscam Customer Service and we will help you troubleshoot the issue.

What happens if I gave the wrong delivery address?

Once the order has been shipped, we cannot change the delivery address. In the event of an order being delivered to an incorrect address, or cannot be delivered at all, we will inform you by email. The couriers will hold the package for 5 days, and you may contact Foscam or our delivery partners to arrange for another delivery. If we do not hear from you within 5 days, the package will be returned to Foscam and you’ll be responsible for the return shipping fees, which will be deducted from your refund of the product’s retail price. Meanwhile, the original shipping fees are not refundable.

What if the package was delivered to the wrong person?

Please contact our delivery partners or Foscam Customer Support to get assistance.

How do I contact the courier if I have complaints or inquiries?

Please contact the local customer support team of our delivery partners for service inquiries.

How do I contact Foscam if I have any questions?

Please email us at support@foscam.com. Thanks.