Foscam 2K 4MP 2.4Ghz/5Ghz Wi-Fi Home Security Smart Doorbell

• 2K resolution video & DIY installation: High Definition 2688 x 1520 resolution, combined with advanced HDR and distortion correction, provides you 2K@25fps images. 850nm SMD IR-LEDs enables excellent night vision image, range up to 16ft. Ultra wide-angle lens, diagonal view angle up to 170°. With the included wedge kit, you can DIY your ideal angle from 5 degrees to 15 degrees to get a greater view of visitors coming to your door.
• 2-way audio & power supply: Foscam video doorbell supports real-time two-way audio with a built-in mic and speaker. Compatible with your existing mechanical and electronic digital chimes. You can utilize your existing doorbell wiring (AC8~24V/DC12~30V) or USB-C 5V power supply( USB-C cable included ) to power it. This doorbell is not battery-powered. NO more worries about battery life or charge. You can customize exclusive ringtones through Foscam APP.
• 2.4GHz & 5Ghz WiFi Connection: You can pair it with either a 2.4GHz or 5GHz network. 5GHz channel with less interference makes the network more suitable for applications like video streaming which is very sensitive to packet loss and delays. You can experience smoother 2K Quad HD streaming.
• 7 days of free cloud storage with 3 months of validity and NO data space limitation during the last 7 days. Able to view live or playback or save all alert captures and video clips on the cloud. More options for cloud storage are available. Support FAT32/exFAT Micro SD card, up to 128G(not included).
• Smart home compatibility: Compatible with Amazon Alexa or Google Assistant, simply say "Alexa, show the front door" to launch a live stream on your Echo Show. Similar voice commands are also available with Google Assistant. Real-time push notification to phone app or send an email with the phone or upload image captures/videos to FTP server when human is detected and the detection sensitivity can be adjusted.

Where do you ship?

We ship all products directly from USA warehouses. We currently ship to street addresses in the United States, Excludes Hawaii and Alaska.

Will my package be charged customs duties and taxes?

We ship all of our products directly from our warehouses in the USA to your home, we will handle the payment of taxes and duties and will include this pre-calculated amount in your total price during checkout.

The taxes and duties are calculated based on the standard rates set by the destination country’s customs. At times, the actual import fees might vary slightly from our calculations for various reasons. If this is the case and the actual charge exceeds our calculation, we will always bear the difference. However, if the amount charged ends up being less than the costs incurred, we will not reimburse the differences.

How long will it take for my order to arrive?

It usually takes 3-7 working days by Express shipping after you place an order and complete payment. For Standard shipping, most orders will arrive within 5 to 10 working days after payment is completed. 

Local Carrier: FEDEX/UPS/USPS/Amazon Logistics

We are not liable for any shipping delays, nor loss of any kind caused by unforeseen and uncontrollable circumstances, such as unreachable recipients, invalid addresses, weather conditions that affect delivery, customs clearance delays and so on. In these situations, Foscam will try its best to notify customers of the delay, and if possible, make new delivery/collection arrangements with an estimated delivery date.

Please Note: Orders placed over the weekend or outside of business hours (9:00 AM - 5:30 PM CST Monday - Friday) will be shipped the following business day. Orders placed with expedited shipping after 2:30 PM CST are NOT shipped out same-day but will be shipped the next business day.

How are shipping costs calculated?

Free Shipping for all orders within U.S.⭐Please Note：Excludes Hawaii and Alaska.

What should I do if I have found shipping damage or wrong items?

All Foscam packages are sealed at the warehouse before they are shipped to you. Please check the packaging box and see if there are any signs of damage, or if the package has been opened during transit. If the box is damaged or any items are missing when you open the package, please contact our Foscam Customer Service and we will help you troubleshoot the issue.

What happens if I gave the wrong delivery address?

Once the order has been shipped, we cannot change the delivery address. In the event of an order being delivered to an incorrect address, or cannot be delivered at all, we will inform you by email. The couriers will hold the package for 5 days, and you may contact Foscam or our delivery partners to arrange for another delivery. If we do not hear from you within 5 days, the package will be returned to Foscam and you’ll be responsible for the return shipping fees, which will be deducted from your refund of the product’s retail price. Meanwhile, the original shipping fees are not refundable.

What if the package was delivered to the wrong person?

Please contact our delivery partners or Foscam Customer Support to get assistance.

How do I contact the courier if I have complaints or inquiries?

Please contact the local customer support team of our delivery partners for service inquiries.

How do I contact Foscam if I have any questions?

Please email us at support@foscam.com. Thanks.