Foscam SD2X 18X Optical Zoom HD Outdoor PTZ Security Camera

• ✔Professional 18X optical zoom security camera with 350° pan and 90° tilt for covering 360° of view without any dead zone. Up to 8 Presets function also enables you to monitor places you saved just in seconds. Never need to worry about any fuzzy image when zooming thanks to its intelligent AI autofocus function.
• ✔SD2X IP camera offers real time 1080P FHD at 25fps resolution, which brings smooth video experience without any frame lags. Powerful 2.4/5Ghz Dual Band WiFi chipset brings stable and longer WiFi transmission distance with WEP/WPA/WPA2 encryption. Get access to your camera via foscam app just in seconds,anytime anywhere.
• ✔Latest AI Human Detection Available on Foscam SD2X. No more unwanted annoying alerts any more with AI human detection. Motion detection/sound detection is also supported. 7-day looping cloud service with 1 month validity is included on this camera.Able to view live or play back or save all alert captures and video clips on the cloud. You can also save detection clips or videos on local service like NVR, ftp or MicroSD card(up to 128G).
• ✔Intelligent WDR corrects dark faces under heavy light to ensure a clear image in every lighting environment. Thanks to 6pcs powerful SMD LED IR lights, foscam SD2X can capture every detail up to 165ft away even without any lights. Full duplex two-way Audio is supported,which means you can chat with people like talking via telephone without delays(Extra speaker is required,not included).Built-in background noise reducing chipset brings higher two-way talk quality.
• ✔Works with Alexa/Google Assistant.Free your hand right now with voice control. Please contact us for any help by email or via amazon if you have any problems with the camera.13-year professional development team would help you with any issues even it’s out of warranty.

Where do you ship?

We ship all products directly from USA warehouses. We currently ship to street addresses in the United States, Excludes Hawaii and Alaska.

Will my package be charged customs duties and taxes?

We ship all of our products directly from our warehouses in the USA to your home, we will handle the payment of taxes and duties and will include this pre-calculated amount in your total price during checkout.

The taxes and duties are calculated based on the standard rates set by the destination country’s customs. At times, the actual import fees might vary slightly from our calculations for various reasons. If this is the case and the actual charge exceeds our calculation, we will always bear the difference. However, if the amount charged ends up being less than the costs incurred, we will not reimburse the differences.

How long will it take for my order to arrive?

It usually takes 3-7 working days by Express shipping after you place an order and complete payment. For Standard shipping, most orders will arrive within 5 to 10 working days after payment is completed. 

Local Carrier: FEDEX/UPS/USPS/Amazon Logistics

We are not liable for any shipping delays, nor loss of any kind caused by unforeseen and uncontrollable circumstances, such as unreachable recipients, invalid addresses, weather conditions that affect delivery, customs clearance delays and so on. In these situations, Foscam will try its best to notify customers of the delay, and if possible, make new delivery/collection arrangements with an estimated delivery date.

Please Note: Orders placed over the weekend or outside of business hours (9:00 AM - 5:30 PM CST Monday - Friday) will be shipped the following business day. Orders placed with expedited shipping after 2:30 PM CST are NOT shipped out same-day but will be shipped the next business day.

How are shipping costs calculated?

Free Shipping for all orders within U.S.⭐Please Note：Excludes Hawaii and Alaska.

What should I do if I have found shipping damage or wrong items?

All Foscam packages are sealed at the warehouse before they are shipped to you. Please check the packaging box and see if there are any signs of damage, or if the package has been opened during transit. If the box is damaged or any items are missing when you open the package, please contact our Foscam Customer Service and we will help you troubleshoot the issue.

What happens if I gave the wrong delivery address?

Once the order has been shipped, we cannot change the delivery address. In the event of an order being delivered to an incorrect address, or cannot be delivered at all, we will inform you by email. The couriers will hold the package for 5 days, and you may contact Foscam or our delivery partners to arrange for another delivery. If we do not hear from you within 5 days, the package will be returned to Foscam and you’ll be responsible for the return shipping fees, which will be deducted from your refund of the product’s retail price. Meanwhile, the original shipping fees are not refundable.

What if the package was delivered to the wrong person?

Please contact our delivery partners or Foscam Customer Support to get assistance.

How do I contact the courier if I have complaints or inquiries?

Please contact the local customer support team of our delivery partners for service inquiries.

How do I contact Foscam if I have any questions?

Please email us at support@foscam.com. Thanks.